Chorus Overview
The problem is simple: Your company gets many emails about all kinds of issues from different customers. Which one's are you going to respond to first? And how do you make sure the ball doesn't get dropped as an issue gets handled throughout your company?
Chorus detects how people feel based on what...
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The problem is simple: Your company gets many emails about all kinds of issues from different customers. Which one's are you going to respond to first? And how do you make sure the ball doesn't get dropped as an issue gets handled throughout your company?
Chorus detects how people feel based on what they write. If the email sounds angry, Chorus detects that and can prioritize the message, or re-route to additional people in your company to make sure the urgent stuff gets handled.